Return & Exchange
To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged under the circumstances of unused and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated.
To return apparel (except swimwear), shoes, belts, fine jewelry or watches you must request a Return Merchandise Authorization number (RMA) within 14 days of the shipment date and return the item(s) within 21 days of the shipment date. To request an RMA number, go to My Purchases in My Account, and simply click "Request RMA" on the right side of the page. The customer is responsible for the cost of return shipping.
Once we receive your return in our warehouse, please allow up to 5 business days to process your return, plus another 5 business days for the refund to be reflected in your credit card statement. WeˇŻll notify you by email once we have received and processed your return.